{"id":275,"date":"2022-10-20T11:55:14","date_gmt":"2022-10-20T09:55:14","guid":{"rendered":"https:\/\/euskal-telephone.com\/?page_id=275"},"modified":"2022-10-20T21:23:49","modified_gmt":"2022-10-20T19:23:49","slug":"3cx","status":"publish","type":"page","link":"https:\/\/euskal-telephone.com\/index.php\/3cx\/","title":{"rendered":"3CX"},"content":{"rendered":"<div id='full_slider_1'  class='avia-fullwidth-slider main_color avia-shadow   avia-builder-el-0  el_before_av_image  avia-builder-el-first   container_wrap sidebar_right'  ><div  class='avia-slideshow av-l9gw0f4v-1c7319cfc149b15c0e624f2f90cd2e4f avia-slideshow-featured av_slideshow_full avia-slide-slider av-slideshow-ui av-control-default av-slideshow-autoplay av-loop-endless av-loop-manual-endless av-default-height-applied   avia-slideshow-1' data-slideshow-options=\"{&quot;animation&quot;:&quot;slide&quot;,&quot;autoplay&quot;:true,&quot;loop_autoplay&quot;:&quot;endless&quot;,&quot;interval&quot;:6,&quot;loop_manual&quot;:&quot;manual-endless&quot;,&quot;autoplay_stopper&quot;:false,&quot;noNavigation&quot;:false,&quot;bg_slider&quot;:false,&quot;keep_padding&quot;:false,&quot;hoverpause&quot;:false,&quot;show_slide_delay&quot;:0}\"  itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><ul class='avia-slideshow-inner ' style='padding-bottom: 32.282282282282%;'><li  class='avia-slideshow-slide av-l9gw0f4v-1c7319cfc149b15c0e624f2f90cd2e4f__0  slide-1 slide-odd'><div data-rel='slideshow-1' class='avia-slide-wrap '   ><div class='av-slideshow-caption av-l9gw0f4v-1c7319cfc149b15c0e624f2f90cd2e4f__0 caption_fullwidth caption_bottom'><div class=\"container caption_container\"><div class=\"slideshow_caption\"><div class=\"slideshow_inner_caption\"><div class=\"slideshow_align_caption\"><h2 class='avia-caption-title '  itemprop=\"name\" >Applications mobiles<\/h2><div class='avia-caption-content '  itemprop=\"description\" ><p>Vos appels professionnels o\u00f9 vous \u00eates<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><img decoding=\"async\" class=\"wp-image-276 avia-img-lazy-loading-not-276\"  src=\"https:\/\/euskal-telephone.com\/wp-content\/uploads\/2022\/10\/iPhone-_-Android-1332x430.png\" width=\"1332\" height=\"430\" title='iPhone _ Android' alt=''  itemprop=\"thumbnailUrl\"   \/><\/div><\/li><li  class='avia-slideshow-slide av-l9gw0f4v-1c7319cfc149b15c0e624f2f90cd2e4f__1  slide-2 slide-even'><div data-rel='slideshow-1' class='avia-slide-wrap '   ><div class='av-slideshow-caption av-l9gw0f4v-1c7319cfc149b15c0e624f2f90cd2e4f__1 caption_fullwidth caption_bottom'><div class=\"container caption_container\"><div class=\"slideshow_caption\"><div class=\"slideshow_inner_caption\"><div class=\"slideshow_align_caption\"><h2 class='avia-caption-title '  itemprop=\"name\" >WebClient 3CX<\/h2><div class='avia-caption-content '  itemprop=\"description\" ><p>T\u00e9l\u00e9phoner depuis votre PC<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><img decoding=\"async\" class=\"wp-image-277 avia-img-lazy-loading-not-277\"  src=\"https:\/\/euskal-telephone.com\/wp-content\/uploads\/2022\/10\/web-client_contacts-1500x430.png\" width=\"1500\" height=\"430\" title='web client_contacts' alt=''  itemprop=\"thumbnailUrl\"   \/><\/div><\/li><li  class='avia-slideshow-slide av-l9gw0f4v-1c7319cfc149b15c0e624f2f90cd2e4f__2  slide-3 slide-odd'><div data-rel='slideshow-1' class='avia-slide-wrap '   ><div class='av-slideshow-caption av-l9gw0f4v-1c7319cfc149b15c0e624f2f90cd2e4f__2 caption_fullwidth caption_bottom'><div class=\"container caption_container\"><div class=\"slideshow_caption\"><div class=\"slideshow_inner_caption\"><div class=\"slideshow_align_caption\"><h2 class='avia-caption-title '  itemprop=\"name\" >Vid\u00e9o conferance<\/h2><div class='avia-caption-content '  itemprop=\"description\" ><p>Sans licence suppl\u00e9mentaire<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><img decoding=\"async\" class=\"wp-image-278 avia-img-lazy-loading-not-278\"  src=\"https:\/\/euskal-telephone.com\/wp-content\/uploads\/2022\/10\/videoconferencing-group-1500x430.png\" width=\"1500\" height=\"430\" title='videoconferencing group' alt=''  itemprop=\"thumbnailUrl\"   \/><\/div><\/li><\/ul><div class='avia-slideshow-arrows avia-slideshow-controls' ><a href='#prev' class='prev-slide ' aria-hidden='true' data-av_icon='\ue87c' data-av_iconfont='entypo-fontello'  tabindex='-1'>Pr\u00e9c\u00e9dent<\/a><a href='#next' class='next-slide ' aria-hidden='true' data-av_icon='\ue87d' data-av_iconfont='entypo-fontello'  tabindex='-1'>Suivant<\/a><\/div><div class='avia-slideshow-dots avia-slideshow-controls'><a href='#1' class='goto-slide active' >1<\/a><a href='#2' class='goto-slide ' >2<\/a><a href='#3' class='goto-slide ' >3<\/a><\/div><\/div><\/div><div id='after_full_slider_1'  class='main_color av_default_container_wrap container_wrap sidebar_right'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-275'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-l9hgbm2u-f82baf2455abca07f0308b251569de7d\">\n.avia-image-container.av-l9hgbm2u-f82baf2455abca07f0308b251569de7d img.avia_image{\nbox-shadow:none;\n}\n.avia-image-container.av-l9hgbm2u-f82baf2455abca07f0308b251569de7d .av-image-caption-overlay-center{\ncolor:#ffffff;\n}\n<\/style>\n<div  class='avia-image-container av-l9hgbm2u-f82baf2455abca07f0308b251569de7d av-styling- avia-align-center  avia-builder-el-1  el_after_av_slideshow_full  el_before_av_heading  avia-builder-el-first '   itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><div class=\"avia-image-container-inner\"><div class=\"avia-image-overlay-wrap\"><img decoding=\"async\" class='wp-image-296 avia-img-lazy-loading-not-296 avia_image ' src=\"https:\/\/euskal-telephone.com\/wp-content\/uploads\/2022\/10\/3CX_logo-300x109.png\" alt='' title='3CX_logo'  height=\"109\" width=\"300\"  itemprop=\"thumbnailUrl\" srcset=\"https:\/\/euskal-telephone.com\/wp-content\/uploads\/2022\/10\/3CX_logo-300x109.png 300w, https:\/\/euskal-telephone.com\/wp-content\/uploads\/2022\/10\/3CX_logo-1030x375.png 1030w, https:\/\/euskal-telephone.com\/wp-content\/uploads\/2022\/10\/3CX_logo-768x280.png 768w, https:\/\/euskal-telephone.com\/wp-content\/uploads\/2022\/10\/3CX_logo.png 1200w, https:\/\/euskal-telephone.com\/wp-content\/uploads\/2022\/10\/3CX_logo-705x257.png 705w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/div><\/div><\/div>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-l9gw84zf-d9bd55f665e71bb682fa616910b517e2\">\n#top .av-special-heading.av-l9gw84zf-d9bd55f665e71bb682fa616910b517e2{\npadding-bottom:10px;\n}\nbody .av-special-heading.av-l9gw84zf-d9bd55f665e71bb682fa616910b517e2 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-l9gw84zf-d9bd55f665e71bb682fa616910b517e2 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-l9gw84zf-d9bd55f665e71bb682fa616910b517e2 av-special-heading-h3  avia-builder-el-2  el_after_av_image  el_before_av_textblock '><h3 class='av-special-heading-tag'  itemprop=\"headline\"  >3CX &#8211; Votre syst\u00e8me de communication<\/h3><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div>\n<section  class='av_textblock_section av-l9gw80zs-02656d4fa839c7949c9417a4f9cac2df'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>3CX est un syst\u00e8me de communication solide et enti\u00e8rement \u00e9quip\u00e9, qui vous permet de communiquer avec vos coll\u00e8gues et clients &#8211; partout et \u00e0 tout moment.<\/p>\n<p>Voici en r\u00e9sum\u00e9 pourquoi 3CX est la solution id\u00e9ale pour votre entreprise :<\/p>\n<ul>\n<li><strong>T\u00e9l\u00e9phonie <\/strong>: Client web et applications mobiles pour le t\u00e9l\u00e9travail<\/li>\n<li><strong>Vid\u00e9o <\/strong>: Incluse dans votre syst\u00e8me, sans besoin d\u2019add-ons<\/li>\n<li><strong>Live Chat <\/strong>: Parlez avec vos clients en temps r\u00e9el via votre site web ou WhatsApp !<\/li>\n<li><strong>SMS <\/strong>: Permettez \u00e0 vos clients d\u2019interagir avec vous instantan\u00e9ment<\/li>\n<li><strong>Int\u00e9grations <\/strong>: CRM et Microsoft 365<\/li>\n<li><strong>\u00c9conomique <\/strong>: \u00c9conomisez sur vos factures, add-ons et mat\u00e9riels<\/li>\n<li><strong>Flexible <\/strong>: Conservez vos num\u00e9ros, choisissez vos t\u00e9l\u00e9phones et vos op\u00e9rateurs<\/li>\n<li><strong>S\u00e9curis\u00e9 <\/strong>: 3CX inclut des fonctionnalit\u00e9s de s\u00e9curit\u00e9 avanc\u00e9es<\/li>\n<li><strong>Installable n\u2019importe o\u00f9 <\/strong>: H\u00e9berg\u00e9 ou en local, Mini PC, Hyper-V, VMware ou KVM !<\/li>\n<li>Approuv\u00e9 par la marque, support\u00e9 par 3CX<\/li>\n<li>Plus de 600 000 clients dans le monde<\/li>\n<\/ul>\n<p><a href=\"https:\/\/www.3cx.fr\/pabx\/download-pabx-ip\/?resellerId=216062\">Vous pouvez tester un syst\u00e8me 3CX complet d\u00e8s aujourd\u2019hui !<\/a><\/p>\n<p>Notre \u00e9quipe sera ravie de vous faire une d\u00e9monstration rapide et de r\u00e9pondre \u00e0 vos questions !<\/p>\n<\/div><\/section>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-l9gv3nf5-eee99af8c86eb20b8439a0b8c3dca12d\">\n#top .av-special-heading.av-l9gv3nf5-eee99af8c86eb20b8439a0b8c3dca12d{\npadding-bottom:10px;\n}\nbody .av-special-heading.av-l9gv3nf5-eee99af8c86eb20b8439a0b8c3dca12d .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-l9gv3nf5-eee99af8c86eb20b8439a0b8c3dca12d .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-l9gv3nf5-eee99af8c86eb20b8439a0b8c3dca12d av-special-heading-h3 blockquote modern-quote  avia-builder-el-4  el_after_av_textblock  el_before_av_textblock '><h3 class='av-special-heading-tag'  itemprop=\"headline\"  >Applications et fonctionnalit\u00e9s 3CX<\/h3><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div>\n<section  class='av_textblock_section av-l9gv49q5-17fb8e7899517ad15ef7e7e1c1ac3380'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>3CX vous permet d\u2019emporter votre extension partout o\u00f9 vous allez. Avec les applications pour Android, iOS, navigateurs web et Windows, vous \u00eates toujours en contact, o\u00f9 que vous soyez. De plus, les clients peuvent vous contacter instantan\u00e9ment directement depuis votre site web avec le <a href=\"https:\/\/www.3cx.fr\/live-chat\/\">Live Chat 3CX<\/a> et l\u2019<a href=\"https:\/\/www.3cx.fr\/live-chat\/whatsapp\/\">int\u00e9gration WhatsApp<\/a>.<\/p>\n<\/div><\/section>\n<div  class='hr av-27i3pf-594de705f89b2dd9d983fc6a74797021 hr-default  avia-builder-el-6  el_after_av_textblock  el_before_av_textblock '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div>\n<section  class='av_textblock_section av-l9gv4gdd-98f3e9f60825cf652856ea114c85d6f1'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p><strong>Applications 3CX pour <\/strong><a href=\"https:\/\/www.3cx.fr\/pbx-cloud\/applications-teletravail\/\"><strong>appareils Android &#038; iOS<\/strong><\/a><\/p>\n<ul>\n<li>Passez et recevez des appels de partout<\/li>\n<li>Visioconf\u00e9rence<\/li>\n<li>Messagerie instantan\u00e9e et chat<\/li>\n<li>R\u00e9pondez aux messages WhatsApp<\/li>\n<li>Appels en conf\u00e9rence<\/li>\n<li>Appels VoIP gratuits avec votre smartphone<\/li>\n<li>Chiffr\u00e9 et s\u00e9curis\u00e9<\/li>\n<\/ul>\n<\/div><\/section>\n<div  class='hr av-20tliz-943da5d81c599dcd4b00bd2f2b8d3c22 hr-default  avia-builder-el-8  el_after_av_textblock  el_before_av_textblock '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div>\n<section  class='av_textblock_section av-l9gv4n0o-54a7646aaf34225703f376f67948ab7d'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p><a href=\"https:\/\/www.3cx.fr\/pabx\/webphone\/\"><strong>Client web<\/strong><\/a><strong> \/ Desktop Apps intuitifs<\/strong><\/p>\n<ul>\n<li>Travaillez de n\u2019importe o\u00f9 &#8211; application web multifonctionnelle avec fonctionnalit\u00e9s UC inclusives<\/li>\n<li>Appelez depuis votre navigateur, contr\u00f4lez votre t\u00e9l\u00e9phone IP ou smartphone<\/li>\n<li>R\u00e9pondez aux demandes client via le Live Chat, WhatsApp et les SMS depuis une interface unique<\/li>\n<li>Visioconf\u00e9rence en un clic<\/li>\n<li>Desktop Apps natives pour les appels<\/li>\n<li>Lancez des appels directement depuis votre CRM<\/li>\n<li>S\u2019int\u00e8gre facilement avec Microsoft 365<\/li>\n<li>Visualisez le statut des coll\u00e8gues<\/li>\n<\/ul>\n<\/div><\/section>\n<div  class='hr av-1wdaoz-6e3db30edda88527670f03e98f3a8ba4 hr-default  avia-builder-el-10  el_after_av_textblock  el_before_av_textblock '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div>\n<section  class='av_textblock_section av-l9gv4ufq-06606470050ccefa1c49a813a625cbb7'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p><a href=\"https:\/\/www.3cx.fr\/live-chat\/\"><strong>Live Chat 3CX<\/strong><\/a><strong> : Des communications clients optimis\u00e9es<\/strong><\/p>\n<ul>\n<li>Discutez avec vos clients via votre site web<\/li>\n<li>Cr\u00e9ez des files d\u2019attente de chat<\/li>\n<li>R\u00e9pondez depuis votre client web ou application 3CX<\/li>\n<li>Transf\u00e9rez des chats aux autres membres de l\u2019\u00e9quipe<\/li>\n<li>Transformez un chat en appel ou vid\u00e9o en un clic<\/li>\n<li>Rapports de chat disponibles<\/li>\n<li>Fonction de surveillance de chat pour les superviseurs !<\/li>\n<\/ul>\n<\/div><\/section>\n<div  class='hr av-1s65c3-d0c7500c6af181aa8d1874f2f4731c35 hr-default  avia-builder-el-12  el_after_av_textblock  el_before_av_textblock '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div>\n<section  class='av_textblock_section av-l9gv50ih-7a32e80d148d946ef7db61a9e3430060'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p><a href=\"https:\/\/www.3cx.fr\/live-chat\/whatsapp\/\"><strong>Int\u00e9gration WhatsApp<\/strong><\/a><\/p>\n<ul>\n<li>G\u00e9rez les messages WhatsApp directement depuis une plateforme<\/li>\n<li>Les messages sont archiv\u00e9s pour garantir la conformit\u00e9 avec la politique de l\u2019entreprise<\/li>\n<li>Les collaborateurs n\u2019ont pas besoin de donner leurs num\u00e9ros WhatsApp personnels<\/li>\n<li>Les conversations chat sont conserv\u00e9es de fa\u00e7on centrale<\/li>\n<li>Envoyez les messages WhatsApp vers une file d\u2019attente pour \u00e9quilibrer les t\u00e2ches<\/li>\n<\/ul>\n<\/div><\/section>\n<div  class='hr av-1lbarf-caa8ed35c5666cfc50f7fb888e23e197 hr-default  avia-builder-el-14  el_after_av_textblock  el_before_av_textblock '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div>\n<section  class='av_textblock_section av-l9gv5606-6247518dc6eae099dd1b05de9b8cefbb'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p><strong>Envoyez et recevez des <\/strong><a href=\"https:\/\/www.3cx.fr\/live-chat\/service-sms\/\"><strong>SMS<\/strong><\/a><strong> \/ MMS d\u2019entreprise<\/strong><\/p>\n<ul>\n<li>Envoyez des SMS \/ MMS \u00e0 vos clients<\/li>\n<li>Routez les SMS \u00e0 plusieurs agents pour ne jamais manquer de messages<\/li>\n<li>Ne divulguez pas vos num\u00e9ros de portables personnels<\/li>\n<\/ul>\n<\/div><\/section>\n<div  class='hr av-1fkf8b-503d6404dd065d75d26763f459c8d337 hr-default  avia-builder-el-16  el_after_av_textblock  el_before_av_textblock '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div>\n<section  class='av_textblock_section av-l9gv5g56-8105a6735e0ef6983541b627d2cc5550'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p><a href=\"https:\/\/www.3cx.fr\/visioconference\/\"><strong>Visioconf\u00e9rence int\u00e9gr\u00e9e<\/strong><\/a><\/p>\n<ul>\n<li>Gratuit jusqu\u2019\u00e0 250 participants<\/li>\n<li>Lancement en un seul clic<\/li>\n<li>Acc\u00e8s en audio via t\u00e9l\u00e9phone<\/li>\n<li>Cr\u00e9ez des conf\u00e9rences ou des webinaires<\/li>\n<li>Assistance via contr\u00f4le \u00e0 distance pour d\u00e9pannage rapide et facile<\/li>\n<li>Pr\u00e9-uploadez des PDF avant les r\u00e9unions<\/li>\n<li>Inclut un tableau blanc<\/li>\n<li>Partagez votre \u00e9cran<\/li>\n<li>Outil de sondage<\/li>\n<li>Enregistrez vos vid\u00e9os<\/li>\n<li>Inclut un chat<\/li>\n<\/ul>\n<\/div><\/section>\n<div  class='hr av-18c4uz-7709b27b5ef883726e39ff96861ac5f3 hr-default  avia-builder-el-18  el_after_av_textblock  el_before_av_textblock '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div>\n<section  class='av_textblock_section av-l9guzdkj-7c5239891e4c2f372bbb17af57608cde'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p><strong>Centre d\u2019appel et de contact 3CX<\/strong><\/p>\n<p>Avec 3CX, vous b\u00e9n\u00e9ficiez de fonctionnalit\u00e9s de centre d\u2019appel avanc\u00e9es. Am\u00e9liorez votre service client, augmentez vos ventes, optimisez la productivit\u00e9 et offrez du support avec la technologie de <a href=\"https:\/\/www.3cx.fr\/centre-de-contact\/\">centre de contact<\/a> 3CX.<\/p>\n<ul>\n<li>Switchboard et wallboard<\/li>\n<li>Rapports de centres d\u2019appel &#8211; activit\u00e9 des utilisateurs, files d\u2019attente des \u00e9quipes, SLA etc.<\/li>\n<li>Strat\u00e9gies de files d\u2019attente et statistiques en temps r\u00e9el &#8211; round robin, envoi vers 3 agents, etc.<\/li>\n<li>Surveillance des appels &#038; chats disponibles pour les superviseurs<\/li>\n<li>Int\u00e9gration avec Microsoft 365<\/li>\n<li>Int\u00e9gration CRM avec les logiciels communs \u2013 Salesforce, Freshdesk et autres<\/li>\n<li>API CRM 3CX pour d\u00e9velopper votre propre int\u00e9gration CRM<\/li>\n<li>Enregistrements d\u2019appels<\/li>\n<li>Hot Desking<\/li>\n<li>Cr\u00e9ez vos propres flux d\u2019appels avec le <a href=\"https:\/\/www.3cx.com\/docs\/manual\/call-flow-designer-manual\/\">CFD 3CX<\/a><\/li>\n<\/ul>\n<\/div><\/section>\n<div  class='hr av-14emq3-c0cac0b419a87067688cdf52ae14b9e2 hr-default  avia-builder-el-20  el_after_av_textblock  el_before_av_textblock '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div>\n<section  class='av_textblock_section av-l9guzv5o-c620206df26b9624d40f71eaedabf509'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p><strong>R\u00e9duisez les co\u00fbts<\/strong><\/p>\n<p>Avec 3CX, vous pouvez r\u00e9duire vos <a href=\"https:\/\/www.3cx.fr\/commander\/tarifs\/tarifs-avaya-8x8\/\">co\u00fbts de t\u00e9l\u00e9com<\/a> de fa\u00e7on significative.<\/p>\n<ul>\n<li>Diminuez votre facture de t\u00e9l\u00e9phone jusqu\u2019\u00e0 80%<\/li>\n<li>Licence bas\u00e9e sur le nombre d\u2019appels simultan\u00e9s et non d\u2019extension<\/li>\n<li>Passez des appels gratuits entre bureaux et succursales<\/li>\n<li>Appels gratuits vers les t\u00e9l\u00e9travailleurs via le client web et les applications iOS \/ Android<\/li>\n<li>Utilisez les trunks SIP \u00e9conomiques pour r\u00e9duire les frais d\u2019appels sortants<\/li>\n<li>Eliminez les frais li\u00e9s aux num\u00e9ros sp\u00e9ciaux avec l\u2019int\u00e9gration WebRTC<\/li>\n<li>Utilisez des SDA internationales pour que vos clients vous appellent au moins cher<\/li>\n<\/ul>\n<\/div><\/section>\n<div  class='hr av-wb3cr-3e11a66dee2b4b4b4df95bc9d3262360 hr-default  avia-builder-el-22  el_after_av_textblock  el_before_av_textblock '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div>\n<section  class='av_textblock_section av-l9gv08b3-268e690d1dbc16ce0f14ca74403d9ad9'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p><strong>S\u00e9curit\u00e9 &#038; Sauvegarde<\/strong><\/p>\n<p>3CX d\u00e9finit de nouveaux standards en termes de s\u00e9curit\u00e9 VoIP. Les fonctionnalit\u00e9s de s\u00e9curit\u00e9 int\u00e9gr\u00e9es \u00e0 3CX ont \u00e9t\u00e9 d\u00e9velopp\u00e9es exclusivement pour prot\u00e9ger votre PBX de tout type d\u2019attaque.<\/p>\n<ul>\n<li>Configuration du serveur web avec s\u00e9curisation optimale<\/li>\n<li>D\u00e9tection automatique et liste noire des outils d\u2019attaque SIP<\/li>\n<li>Liste d\u2019IP bloqu\u00e9es globale mise \u00e0 jour automatiquement pour les PBX participants<\/li>\n<li>Le trafic vers les applications 3CX est chiffr\u00e9 via le tunnel 3CX<\/li>\n<li>Le trafic vocal est chiffr\u00e9 via SRTP<\/li>\n<li>G\u00e9n\u00e9ration et gestion automatique des certificats SSL<\/li>\n<li>Note A+ de Qualys labs et A de Immunilabs<\/li>\n<li>Failover automatique pour sauvegarde instantan\u00e9e<\/li>\n<li>Chiffrement entre navigateur et site web garanti via HTTPS<\/li>\n<li>Acc\u00e8s \u00e0 la console d\u2019administration limit\u00e9 en fonction de l\u2019IP<\/li>\n<\/ul>\n<\/div><\/section>\n<div  class='hr av-rlkqb-c307469feb8cecd2fe79dc32208766fc hr-default  avia-builder-el-24  el_after_av_textblock  el_before_av_textblock '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div>\n<section  class='av_textblock_section av-l9gv0izu-456894c635ef9f16c4d3dd3a739f07a2'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p><a href=\"https:\/\/www.3cx.fr\/pabx\/call-flow-designer\/\"><strong>Call Flow Designer<\/strong><\/a><\/p>\n<p>En utilisant le Call Flow Designer de 3CX, vous pouvez g\u00e9rer les appels entrants avec efficacit\u00e9 et beaucoup plus rapidement. Voici quelques exemples illustrant comment 3CX peut am\u00e9liorer votre service client :<\/p>\n<ul>\n<li>Routage des appels bas\u00e9 sur l\u2019authentification des clients<\/li>\n<li>Num\u00e9roteur automatique pour les appels sortants<\/li>\n<li>Planificateur de rappels<\/li>\n<li>Authentification de cartes bancaires<\/li>\n<li>Commande par t\u00e9l\u00e9phone<\/li>\n<li>Enqu\u00eates<\/li>\n<li>Text to Speech &#038; Speech to Text automatis\u00e9 en 120 langues<\/li>\n<\/ul>\n<\/div><\/section>\n<div  class='hr av-l5qa3-ece086a2cb1a157145a59a727baaae84 hr-default  avia-builder-el-26  el_after_av_textblock  el_before_av_textblock '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div>\n<section  class='av_textblock_section av-l9gv0vro-5d6ed9b781f2e3abf5b674897f4fb914'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p><a href=\"https:\/\/www.3cx.fr\/live-chat\/whatsapp\/\"><strong>Int\u00e9gration WhatsApp<\/strong><\/a><\/p>\n<p>G\u00e9rez les messages professionnels de votre compte WhatsApp Business directement depuis le client web, la Desktop App et les applications smartphones et traitez toutes vos communications clients depuis un emplacement unique :<\/p>\n<ul>\n<li>Les messages sont conserv\u00e9s pour garantir que les r\u00e9ponses respectent la politique d\u2019entreprise<\/li>\n<li>Les employ\u00e9s n\u2019ont pas besoin de donner leurs num\u00e9ros WhatsApp personnels<\/li>\n<li>Les conversation chat sont conserv\u00e9es de fa\u00e7on centralis\u00e9e<\/li>\n<li>Les messages WhatsApp peuvent \u00eatre envoy\u00e9s \u00e0 une file d\u2019attente d\u2019agents pour partager la charge de travail<\/li>\n<\/ul>\n<\/div><\/section>\n<div  class='hr av-egyub-dc96517af02697040aadd33593473518 hr-default  avia-builder-el-28  el_after_av_textblock  el_before_av_textblock '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div>\n<section  class='av_textblock_section av-l9gv175o-11abeaa869c83673b12cca146b5c1dea'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p><a href=\"https:\/\/www.3cx.fr\/centre-de-contact\/crm\/\"><strong>Int\u00e9gration CRM<\/strong><\/a><\/p>\n<p>L\u2019int\u00e9gration CRM de 3CX peut am\u00e9liorer la satisfaction client, augmenter la productivit\u00e9 des \u00e9quipes et vous faire gagner du temps. Elle supporte tous les CRM principaux incluant Salesforce, Microsoft Dynamics, Hubspot et plus encore !<\/p>\n<p>Voil\u00e0 comment cela peut vous aider :<\/p>\n<ul>\n<li>Journal des appels<\/li>\n<li>Cr\u00e9ation d\u2019une nouvelle fiche client pour les nouveaux num\u00e9ros<\/li>\n<li>Fait gagner du temps de recherche aux agents<\/li>\n<li>Journal de chat lors de l\u2019utilisation du Live Chat 3CX<\/li>\n<li>Enregistrement des appels dans votre CRM &#8211; m\u00eame depuis les applications 3CX !<\/li>\n<\/ul>\n<\/div><\/section>\n<div  class='hr av-6tw2b-6116cefef5b86a70f6ae9d46d4bac1f7 hr-default  avia-builder-el-30  el_after_av_textblock  el_before_av_textblock '><span class='hr-inner '><span class=\"hr-inner-style\"><\/span><\/span><\/div>\n<section  class='av_textblock_section av-l9gv1hbh-2f0d9cc2f0194a8d1bc07437ef6b7899'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p><a href=\"https:\/\/www.3cx.fr\/pabx\/hotel\/\"><strong>PBX h\u00f4tel<\/strong><\/a><\/p>\n<p>Le module h\u00f4tel de 3CX vous permet d\u2019offrir un service de qualit\u00e9, \u00e0 moindre frais. Le module h\u00f4tel est optimis\u00e9 pour la communication interne et vers les clients avec des fonctionnalit\u00e9s telles que :<\/p>\n<ul>\n<li>Check-in\/out des clients<\/li>\n<li>Param\u00e9trage de l\u2019extension pour correspondre au nom du client<\/li>\n<li>Facturation des appels externes<\/li>\n<li>Planification de r\u00e9veils t\u00e9l\u00e9phoniques<\/li>\n<li>Blocage des appels externes dans les chambres vides<\/li>\n<\/ul>\n<\/div><\/section>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-ded6j-b5cb56ea6f8c2728f7ea4761a2859026\">\n#top .av-special-heading.av-ded6j-b5cb56ea6f8c2728f7ea4761a2859026{\npadding-bottom:10px;\n}\nbody .av-special-heading.av-ded6j-b5cb56ea6f8c2728f7ea4761a2859026 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n.av-special-heading.av-ded6j-b5cb56ea6f8c2728f7ea4761a2859026 .av-subheading{\nfont-size:15px;\n}\n<\/style>\n<div  class='av-special-heading av-ded6j-b5cb56ea6f8c2728f7ea4761a2859026 av-special-heading-h3  avia-builder-el-32  el_after_av_textblock  el_before_av_textblock '><h3 class='av-special-heading-tag'  itemprop=\"headline\"  >Bonjour<\/h3><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div>\n<section  class='av_textblock_section av-8gdrv-2cb146022bbf8deb09451ad2a1a10cbd'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>Cliquer ici pour ajouter votre propre texte<\/p>\n<\/div><\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-275","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/euskal-telephone.com\/index.php\/wp-json\/wp\/v2\/pages\/275","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/euskal-telephone.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/euskal-telephone.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/euskal-telephone.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/euskal-telephone.com\/index.php\/wp-json\/wp\/v2\/comments?post=275"}],"version-history":[{"count":7,"href":"https:\/\/euskal-telephone.com\/index.php\/wp-json\/wp\/v2\/pages\/275\/revisions"}],"predecessor-version":[{"id":403,"href":"https:\/\/euskal-telephone.com\/index.php\/wp-json\/wp\/v2\/pages\/275\/revisions\/403"}],"wp:attachment":[{"href":"https:\/\/euskal-telephone.com\/index.php\/wp-json\/wp\/v2\/media?parent=275"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}